Our strength is personalized, friendly, competent service, served up with a strong dose of integrity. We make sure that you get the best value for your dollar, not just the best price. We build our business on referrals from our valued and happy customers. Proudly serving Albertans since 1957.
We have decades of experience to ensure that you get a great deal on your insurance products, but there's more to it than that. Our service also includes risk assessment to ensure that your coverage is at a level that makes you feel secure, and that you are informed of exactly what your policies cover. If you do suffer an insured loss, we help you manage communication with your provider and the other parties' insurance companies. One local call puts you in touch with a person you know, who can advise you on the best course of action to protect your interests.
I feel very protected and safe knowing that CRS Merrill Insurance is looking after my personal and business insurance needs.
I feel like I am talking to friends when I call CRS Merrill Insurance. They truly do care and explain everything without fancy insurance jargon and terminology that I do not understand. They respond to my calls and emails almost immediately.
The quotes that CRS Merrill provided us matched or beat our current policies. But what really compelled us to switch our policies to CRS Merrill was the personal service the team provides. It is definitely head to shoulders above the competition.
... we were pleasantly surprised when Elyshia's quotes came in significantly less. In total she saved us almost $1,500 while providing better coverage.
Having spent more than 35 years in the insurance industry, Bev’s experience and industry relationships play an integral role in her ability to assist our clients throughout the insurance process. In her free time she enjoys travelling, sailing, golfing and spending time with her husband, family and friends.
Elyshia’s passion for building relationships with her clients is truly her key to success. She brings many years of insurance experience in varying roles to the brokerage, and can help clients with all of their insurance needs. Outside of the office Elyshia enjoys being active and traveling with her husband.
Diana’s past experience as an underwriter for an insurer allows her to work diligently with the team for our customers. She loves to travel and experience new adventures with her kids, family and friends.
Kerri’s background as a paralegal has made her a highly valued member of the team. Her attention to detail and ability to finish tasks precisely and efficiently has been a major asset in the office. Outside of work, Kerri keeps busy by coaching the next generation of all-star cheerleading superstars or spending time with her husband and their little dog Rossi.
Michelle has worked in the insurance industry for the past 15 years in various roles, both within a brokerage and with direct writers. Her friendly demeanor combined with her experience enables her to assist customers to make insurance as painless as possible. In her spare time, she is passionate about expanding her knowledge and understanding of other cultures through her love of travel.
Navin’s insurance knowledge and reputation for being easy to deal with makes him the ideal person to handle all your personal insurance needs. Navin made the switch to insurance after working as an architect for many years. He is quick with a joke and brightens up the office with his positive attitude and the occasional offering of sweet treats to keep his co-workers happy.
Judy’s smile comes through the phone lines when you call in – and assists all of us to make our job easier. In her spare time she is busy travelling with her husband, two children and looking after her new puppies.
Lucyna made the move to insurance after working for several years in the oil and gas industry. She enjoys the fast-paced, customer-focused environment insurance has to offer and has a genuine desire to be as helpful as possible to all of our clients. In her spare time, Lucyna enjoys spending time with family and friends, mountain biking, hiking and road trips.
Lori worked for an insurance company for over 10 years and then took time off to raise her family. She returned to the work force as office manager for a national insurance adjuster and loves spending time with her family, camping, reading and cooking.