What We Do

The CRS Merrill Difference

Our strength is personalized, friendly, competent service, served up with a strong dose of integrity. We make sure that you get the best value for your dollar, not just the best price. We build our business on referrals from our valued and happy customers. Proudly serving Albertans since 1957.


Clients Served
Average $$ Saved
Years Experience
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Ask us about our monthly draw from all referrals given.

Home & Auto

Our claims support demystifies the process.

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Business is hard, insuring them doesn't have to be.

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Don't leave home without it.

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Life & Health

Unexpected events are just ahead, be prepared.

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Why Should You Use an Insurance Broker?

Personal service from someone you know

We have decades of experience to ensure that you get a great deal on your insurance products, but there's more to it than that. Our service also includes risk assessment to ensure that your coverage is at a level that makes you feel secure, and that you are informed of exactly what your policies cover. If you do suffer an insured loss, we help you manage communication with your provider and the other parties' insurance companies. One local call puts you in touch with a person you know, who can advise you on the best course of action to protect your interests.

Deliver the best coverage for the price

Manage communications

Keep you in the loop

Advise you on best action

Assist or act as your advocate in the event of a claim

Our Team

Customer service is our priority

When you have a claim, you need knowledgable service and you need it fast. We return calls made during regular office hours the same day to make sure your claim is processed quickly and your questions are answered. The providers we partner with provide great value, but also great service - and we advocate on your behalf to ensure the best possible outcome.

Our Clients Say...

Beverly Salt, CIP CAIB

Having spent more than 35 years in the insurance industry, Bev’s experience and industry relationships play an integral role in her ability to assist our clients throughout the insurance process. In her free time she enjoys travelling, sailing, golfing and spending time with her husband, family and friends.

Elyshia Cheung, CAIB

Elyshia’s passion for building relationships with her clients is truly her key to success. She brings many years of insurance experience in varying roles to the brokerage, and can help clients with all of their insurance needs. Outside of the office Elyshia enjoys being active and traveling with her husband.

Angie Nickel
Commercial Insurance Advisor

With many years in Customer service, and her care for people and passion in the insurance industry, Angie has developed good relationships with her clients. She takes pride in taking time to explain, and educate them on their products, and then recommending the best coverage for them. She loves traveling and wine touring, along with spending quality time with friends, family & her 5 grandchildren.

Diana Collins, BA
Personal Insurance Underwriter

Diana’s past experience as an underwriter for an insurer allows her to work diligently with the team for our customers. She loves to travel and experience new adventures with her kids, family and friends.

Jeff Thibert, BBA
Personal Insurance Advisor

Jeff’s motivation to provide high end customer service fuels his desire to help his clients. He understands the industry and enjoys making the process clear and stress free for his customers. His light hearted personality allows a quick rapport to be built which fosters the development of long term relationships. In his free time he enjoys being outside with his family seeking new adventures and creating memories.

Judy Wong

Judy’s smile comes through the phone lines when you call in – and assists all of us to make our job easier. In her spare time she is busy travelling with her husband, two children and looking after her new puppies.

Kristina Wagner
Personal Insurance Manager

Kristina has over 20 years of experience working in insurance both in BC and Alberta. She takes pride in helping clients to make their insurance experience as pleasant and seamless as possible. Outside of work you can find Kristina on the golf course or camping on a lake somewhere.

Lori Yeomans

Lori worked for an insurance company for over 10 years and then took time off to raise her family. She returned to the work force as office manager for a national insurance adjuster and loves spending time with her family, camping, reading and cooking.

Stacey Baker
Personal Insurance Advisor

Stacey has been in the insurance industry for fifteen years and prides herself in providing top-tier customer service. She values her clients and will always go above and beyond to help them. She is a lover of music, sports, all things coffee, and travel; her favorite destination so far is Scotland!

Victoria Kernaghan
Personal Insurance Advisor

Victoria is an insurance professional dedicated to crafting customized insurance plans and protecting what matters most to her clients. She values building strong client relationships with empathy and understanding. In her free time, Victoria enjoys camping, quadding, traveling, and outdoor activities with her fiancé and their two dogs.

CRS Merrill in Our Community

Giving back is a fundamental part of our culture
At CRS Merrill Insurance our team is committed to giving back to the community we live in. We donate a portion of our profits each year to a variety of charitable causes both locally and nationally.

Canadian Cancer Society

Society for Treatment of Autism

Calgary Foodbank

Discovery House

100 Women Who Care

The Mustard Seed

Kiwanis Clubs of Calgary